We’ve compiled the frequently asked questions about Google Contact Sync into this handy FAQ? where else would we put them, ey?

Can it read my emails?

No. The Plugin uses the Google Contacts API to allow you to import customers from your Google Account into your CRM.

What about people who have emailed me?

You’re talking about Gmail Sync here. This is Google Contacts Sync. We’ve found that using Google Contacts Sync is better for adding contacts (rather than running through your inbox). Why? Well, your Gmail might be full of things like, holiday booking confirmations, order confirmations, newsletters from (noreply@) type emails.  If you really think having a Gmail ‘contact scraper’ is better than Google Contacts Sync please contact us and let us know why and how you’re planning on using it.

How do I update my Google Contacts using Jetpack CRM?

Google Contacts Sync is a ONE WAY sync. This means that you ‘import’ your contacts from Google into Jetpack CRM and then manage them from within Jetpack CRM (rather than on Google Contacts). Why isn’t there a TWO WAY sync?

  • It needs even more permissions from your Google Account (write access)
  • You should really be managing your contacts in your CRM (not via Google)

Again, if you feel like there’s a must have need to be able to update Google Contacts following updates to your CRM contacts, contact us and let us know why (and how you’re planning to use it).

Updated on May 15, 2020

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