How can contacts unsubscribe?

When creating the campaign email(s), add a ##UNSUB-LINE## placeholder to add an unsubscribe link to the email.

This is included in the default email templates. If you’re creating an email from scratch, you can add the placeholder wherever you’d like.

Unsubscribed Page

In addition to the unsubscribe link in the email, you’ll also need an unsubscribed page. Contacts will be taken to this page when they click the unsubscribe link in the email.

Jetpack CRM Mail Campaigns automatically creates this page upon installation. If you don’t have it or want to change it, you can add the [jetpackcrm_unsubscribe] shortcode into whatever page you want to use as the unsubscribed page.

In the classic editor, type [jetpackcrm_unsubscribe] directly into the page.

In the WordPress (block) editor, enter [jetpackcrm_unsubscribe] into a Shortcode block.

After a contact has unsubscribed, you’ll see the Email Unsubscribed flag when viewing the contact.

Updated on September 24, 2020

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