Use the “Not Contacted in X Days” Quick Filter

See which contacts haven’t heard from you in a while and take action accordingly by using Quick Filter’s Not Contacted in X Days option.

Staying connected with your contacts is essential for maintaining a healthy CRM. The Not Contacted in X Days Quick Filter helps you quickly identify which contacts haven’t heard from you recently, so you can follow up and keep those relationships active.

Use cases for the Not Contacted in X Days filter

This filter helps you greatly when you encounter these scenarios:

• Find contacts who haven’t received any emails, calls, or updates recently.
• Follow up with cold leads or re-engage past customers.
• Keep your database tidy and up to date.

When you apply this filter, Jetpack CRM checks for contacts who haven’t had any logged interactions (emails, notes, calls, invoices, or other touchpoints) within the time frame you set.

This makes it easy to:

• Identify inactive leads.
• Prioritize outreach,
• Keep your contact history fresh.

Find and implement the filter

The Not Contacted in X Days filter lives in your Jetpack CRM Contacts List.
To access it:

1. Log in to your WordPress dashboard.
2. Go to Jetpack CRM → Contacts.
3. Click Quick Filters.
4. On the dropdown menu in the Select filter options (right end of the screen), select Not Contacted in X Days.
5. Enter the number of days you want to filter by.

For example, you can quickly see all contacts you haven’t contacted in 30 days, 60 days, or any time frame you choose.

Choose your day count

To set up the days in the filter, do the following:

1. Go to Jetpack CRM → CRM Settings → List View.
2. On the “Not Contacted in X Days” option box, enter the number to your new day count, e.g. 30.
3. Click the Save Settings button.
4. Load up your Contact or Company list view (e.g. Contact → View All from the top bar).
5. The filter should be available immediately by clicking on the Select Filter dropdown menu as explained above.

Note: If you change your day count, you will need to re-add your quick filter as above.

Use the Last Contacted column

To get the most out of the Not Contacted in X Days Quick Filter, add the Last Contacted column to your list view.

You can do this by clicking the Column Editor icon (the settings button in the top-right corner), then drag Last Contacted into your active columns.

This will display the last time you reached out to each contact or company, making it much easier to prioritize your next outreach.

Other tips you can find useful:

• Combine this filter with tags or statuses to narrow down your outreach list even more.
• Use the filter regularly to stay on top of follow-ups.
• Export your filtered list if you want to run an email campaign.