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Do not overwrite blanks (forms, API etc.)

When Jetpack CRM receives contacts or other objects to update (via Forms, the API, our Contact Form 7 integration etc.) it can either update all fields (blanking out that which wasn’t passed), or update only passed data. This is often a workflow choice made by users, but this page is here to direct you to the setting.

  • v3.0+: Jetpack CRM Settings -> Field Options (or *yourinstall.com*/wp-admin/admin.php?page=zerobscrm-plugin-settings&tab=fieldoptions)
  • Pre v3.0: Jetpack CRM Settings -> Custom Fields (or *yourinstall.com*/wp-admin/admin.php?page=zerobscrm-plugin-settings&tab=customfields)

Then the option will look like this:

Updated on June 3, 2020

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